Frequently Asked Questions & Answers (FAQ)

Don't worry. On the login page, click the "Forgot password?" link. Verify with your email or phone number and we'll send you a password reset link. Click that link and create a new password.

Your account is completely secure. We use bank-grade encryption (SSL/TLS) to protect all your information. Your password is never stored in plain text. Every login session is tracked and suspicious activity is detected. Your personal information is never shared with third parties.

Yes, you can delete your account at any time. Contact our Support Team and submit your request. You may need to meet certain conditions (such as no pending bets). Once your account is deleted, you will lose all associated information.

Yes, you can log in from multiple devices simultaneously with the same account. Use your account from mobile, tablet, and computer. Your balance and all information will be synced across all devices. However, for security, you may be automatically logged out if inactive for an extended period.

You can set your notification preferences from your account settings. You can receive email, SMS, or in-app notifications. Get instant updates about your bet results, wins, and bonuses.

Account verification is necessary for your security and ours. It confirms that your email and phone number are valid and that you own them. For large withdrawal amounts, additional verification may sometimes be required.

Most deposits are processed instantly. Mobile banking typically completes in 1-2 minutes. Bank transfers can take 1-3 hours. Card payments are usually instant. Verification sometimes requires more time.

The minimum deposit is just 100 BDT. It's very affordable and accessible to everyone. You can deposit more according to your budget. There is no maximum limit.

Withdrawing is very easy. Go to your account dashboard and click the "Withdraw" option. Select your preferred payment method and enter the amount. Submit your request and we'll process it within 2-4 hours.

There is no charge for deposits. For withdrawals, there may be a minimum and in rare cases a small charge, which is clearly displayed. We always try to minimize charges so you can keep more.

Yes, completely secure. We use SSL encryption to protect all payment transactions. Your bank information and card details are never stored directly on our servers. We use certified payment gateways.